Useful links

Complaints Procedures

We understand that making a complaint can be stressful, so we aim to make the experience as simple and straightforward as possible. When a complaint cannot be resolved by PJJS Management Services Ltd, it can then be referred, by you, to an independent ombudsman.

Please download our Complaints Procedure.

Late/Non-payment Arrears Procedure

It is very important that you pay your service charge on time in accordance with the terms of your Lease/Title Deed.

Please download our Late/Non-payment Arrears Procedure